Deelzon Answers

Find the answers to your Frequently Asked Questions about Deelzon!

Frequently Asked Questions (FAQs)

Q1. How can I register as a Deelzon Independent Distributor (ID)?

You can register online through www.deelzon.com by clicking “Join Now” and completing the simple sign-up form with your personal details.

Q2. Do I need a sponsor or referral to join?

You can register with a sponsor/referrer ID if you have one. If not, you can sign up as a direct customer or request an introduction from our support team.

Q3. Is there a registration fee?

Yes, a one-time nominal registration fee applies. It covers your digital business kit and access to training and support.

Q4. Do I need prior experience to become an ID?

No. Deelzon provides complete training and guidance, so anyone can start regardless of experience.

Q5. Can I register from outside India?

Currently, Deelzon operations are focused on India. International registrations will be announced when available.

Q6. What type of products does Deelzon offer?

Deelzon specializes in daily essentials, Ayurveda & herbal, and wellness products, all sourced from verified Indian MSMEs to ensure authenticity and fair pricing.

Q7. How does Deelzon verify product quality?

Each product is sourced from trusted MSME partners and undergoes strict quality, safety, and authenticity checks before being listed.

Q8. Are the products safe and certified?

Yes. All products comply with relevant Indian standards and certifications where required (Ayush, FSSAI, etc.).

Q9. Can I buy products without becoming a distributor?

Yes, you can shop as a retail customer without joining the distributor network.

Q10. How can I earn through Deelzon?

You can earn through:
• Customer Purchase Rewards
• Team Growth Commissions
• Rank-Based Bonuses & Incentives

Q11. Is there any minimum monthly purchase required?

No compulsory purchase is required; however, consistent activity may be needed to qualify for certain bonuses.

Q12. When and how are commissions paid?

Commissions are processed monthly and paid directly to your registered bank account, subject to applicable taxes and compliance checks.

Q13. Is my income guaranteed?

Income depends entirely on individual effort, team performance, and customer sales. Deelzon does not guarantee earnings.

Q14. How long does delivery take?

Orders are typically delivered within 5–7 business days depending on your location.

Q15. How can I track my order?

After placing an order, you’ll receive a tracking ID via email/SMS to monitor your shipment in real time.

Q16. Are there shipping charges?

Shipping charges, if any, will be displayed at checkout and may vary depending on order value and location.

Q17. What is Deelzon’s return policy?

Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect. Items must be unused and in their original packaging.

Q18. How do I request a return or replacement?

Log in to your account, go to “My Orders”, and select “Request Return/Replacement”. Follow the instructions provided.

Q19. When will I get my refund?

Refunds are processed within 7–10 working days after the returned item passes quality checks.

Q20. Can I cancel an order before it ships?

Yes, you can cancel your order from the “My Orders” page before it is dispatched.

Q21. What are the basic rules for Independent Distributors?

All distributors must follow Deelzon’s Code of Ethics, Policies & Procedures, and local direct selling guidelines.

Q22. Where can I find Deelzon’s official policies?

You can download our detailed Policies & Procedures document from the Resources or Compliance section of our website.

Q23. Does Deelzon provide training?

Yes. We offer webinars, in-person sessions, and multilingual support to help you understand our products and earning plan.

Q24. How does Deelzon ensure fair business practices?

Deelzon operates with complete transparency, regularly audits its processes, and adheres to the Government of India’s Direct Selling Guidelines.

Q25. How can I contact Deelzon customer support?

You can reach us via email, live chat, or our toll-free helpline, available Monday to Saturday during business hours.

Q26. Does Deelzon offer training or mentorship?

Yes, Deelzon provides continuous training, business tools, and mentorship programs to help you grow your network and income.